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Frequently Asked Questions

Question: How long will it take to ship my order?

Answer: Once payment is received, most orders are shipped within 5 business days. US Residents, please allow up to two weeks for delivery. International order delivery time can vary depending on location.

 

 

Question: Can I purchase other Wilker's items that are not listed on this site?

Answer: The only items available to purchase direct are the products listed. All of our other items, including our leg wraps and shaped fleece pads, must be purchased from one of our Authorized Dealers.

 

 

Question: Do you accept returns?

Answer: Yes, returns and exchanges are accepted within 30 days of delivery with the exception of embroidered items which cannot be returned. Returns need to be in like new condition.